If it were an obvious choice, which company would you hire to perform a service: One that used strong work ethics as a gauge to hire and promote its employees, or one that didn’t?

You’d choose the company that valued strong work ethics in its employees.

Why? Because you know a company that values things that characterize strong work ethics—things like integrity, honesty, discipline, being fair and respectful, and being responsible and accountable—is likely to deliver honest, quality services.

When you’re seeking technical services, like commercial refrigeration installation, maintenance and repair, this value is all the more important.

You want to hire a company you can trust to do the job right the first time, so your commercial refrigeration concerns get resolved and callbacks are unnecessary. This caliber of service requires technicians who have the training to properly assess and diagnose your needs, so your refrigeration system can work efficiently and reliably, thereby eliminating and preventing any “money bleed” through coolant leaks and subsequent product loss or continual repairs.

In the commercial refrigeration industry, hiring an excellent contractor and sticking with them is critical for minimizing long-term costs. Proper diagnosis can be complex—and is everything when it comes to “spending smart.” Otherwise, if you prioritize going with a lower-priced contractor in the short run, you may find by the time you get to the real root of your cooling problem, you spent way more than you bargained for—and likely more than you would have if you’d simply hired real experts from the start.

And guess who those real technical experts are? They’re people who are committed to excellence and make a point of being at the top of their professional game. Their strong work ethic gives them away. They often exceed customers’ expectations because they believe in providing the best and know how to deliver it. They’ve been well trained and take pride in a job well done. 

Strong work ethics benefit business by attracting customers who appreciate honest, quality services. Having a reputation as an ethical business that delivers excellence brings customer loyalty as well.

Internally, a business’s human resources department plays a big role in hiring employees who have strong ethical values. Management leads by example, promoting a company culture that drives and rewards strong work ethics. Having “like-minded” employees nurtures a sense of community, lifts morale, reduces turnover and, by extension, recruitment costs. Easy access to social media platforms, where customers can rant or rave about their experiences, create even more incentive to run business in a way that’s ethical and transparent.

Companies whose employees have strong work ethics and are at the top in their trade provide superior services for customers. That makes hiring a company that puts strong work ethics at the center of its organizational culture a clear choice for you—whether you’re talking commercial refrigeration or anything else.